Return and Warranty Policy

All items presented to Global Systems Headquarters, Inc. (“GSH”) for warranty handling are subject to inspection for, but not limited to: physical damage, misuse, mishandling, or improper installation. Items may be refused if found to be physically damaged, misused, mishandled, or improperly installed. GSH may elect to test an item returned for warranty processing at a later time, while giving the customer a replacement on good faith. All items found to be in proper working order after testing by a GSH technician, will be returned to the customer and charged to the customers account. Customer Initials here: _____

Within 14 Days from Original Purchase

Items in re-sellable condition may be returned for a refund with accompanying invoice. Items that are not in re-sellable condition, missing original packaging, documentation, cables, drivers, or any component that was part of original purchased item, may not be returned. All items will be returned at current market value or purchase price, whichever is less.  All items returned for a refund may be subject to a 15% restocking fee. Customer Initials here: _____

After 14 Days from Original Purchase

Items in re-sellable condition may be exchanged if they are defective and accompanied by original invoice, include original packaging, documentation, cables, drivers, or any component that was part of original purchased item.  Items that are not in re-sellable condition will not be replaced. After 30 days, the item will be exchanged for the same model product only. If the item is not in stock, the customer will wait for a replacement to be ordered. Customer Initials here: _____

Product Warranty

All items carry a one-year warranty through Global Systems Headquarters, Inc. Some items carry a longer warranty through the manufacturer.

Damaged items must be reported within 24 hours. No exceptions.

Customer Name:       ______________________

Customer Signature: ______________________              Date: _________________